ChatChimp brings sales, support, commerce, voice, automation and delivery into one intelligent WhatsApp experience — built for e-commerce, food, healthcare, education, real estate, services and B2B.
ChatChimp combines deterministic automation with AI where it adds value — natural conversations without giving up operational control.
Understands what the customer is trying to do before deciding whether to search products, answer a business question, continue checkout, collect a lead or hand over to staff.
Products, price, stock, variations, quantities, cart and checkout can use live WooCommerce data instead of AI guesses.
Customers can speak naturally. Voice requests can be transcribed and routed into the same commerce and support logic.
Natural customer language including English, Telugu, Telugu Roman, Hindi and Hinglish, with room to expand by business.
Standard shipping, delivery selection, order confirmation and tracking stay connected to the buying journey.
Check configured hyperlocal providers where serviceable and keep standard shipping available as fallback.
Customers can talk to a person and complex requests can move to staff without forcing automation.
Guide customers from discovery through cart, address, delivery method and payment flow while preserving the business’s checkout rules.
During relevant checkout flows, address images can be turned into structured delivery details with privacy-focused extraction.
Recognize large-order intent, collect essential buyer details and route the opportunity to the sales team.
Keep customer conversations, contacts and staff handling inside the same workspace.
Welcome messages, templates, chatbot flows, interactive messages and campaigns automate repeat communication.
Track client AI requests and reported token usage, with a separate Super Admin AI master switch.
Connect business systems and extend workflows through API capabilities where enabled for the client plan.
Different industries need different conversations, data and handover rules. Configure the client experience instead of forcing one generic bot on everyone.
Products, price, stock, variations, cart, checkout, shipping and tracking.
Product ordering, weights, local delivery, repeat buying and bulk enquiries.
Service FAQs, enquiry capture, routing and staff handover.
Course questions, admission leads, FAQs and follow-up.
Property enquiries, buyer requirements and lead qualification.
Package or stay enquiries, requirements and agent assistance.
Lead capture, qualification, support and human escalation.
Detect high-volume demand and move valuable enquiries to sales.
For connected commerce, AI helps interpret the request while live business data remains responsible for real product availability, prices, stock and variations.
Interpret natural and transliterated product requests.
Use connected business data instead of inventing store facts.
Continue to quantity, cart, checkout, shipping, payment or staff.
For local businesses, ChatChimp can check configured hyperlocal providers where serviceable while keeping standard shipping for routes that are not eligible.
The customer does not need to understand courier providers. ChatChimp can help route the order based on the options available for that client and location.
Automation handles repeatable work. Staff step in when judgement or personal attention is needed.
Move a conversation to staff when the customer asks or the situation needs a person.
Super Admin can disable AI independently while keeping non-AI business flows available.
Clients can see AI usage while the platform retains centralized administrative control.
ChatChimp can work with commerce, delivery and AI services so a conversation becomes an operational workflow — not an isolated chatbot session.
Choose the plan that fits your business. Compare the essentials here, then tap Know More for complete plan details.
Bring AI, commerce, voice, delivery, customer automation and human support into one WhatsApp business platform.